Printing, Copying, Scanning, & Wi-Fi in Addlestone: Printing

Printing from Personal Devices

What operating system does your device use?

Printing from macOS Devices (MacBooks)

Step 1. Make sure your device is connected to the eduroam Wi-Fi network.

Step 2. Add the printer(s) to your device.

1. Select Apple menu > System Preferences, then click Printers & Scanners.
2. Click the + button under the Printers list.
3. Select ClydePrint OR Color-ClydePrint for the color printing release station.
4. Make sure that Use is set to Secure AirPrint.
5. Click Add.

Step 3. Send your print job(s).

1. Press the Cmd (Command) and P keys.
   • In most programs, you may also select File > Print.
2. Select ClydePrint OR Color-ClydePrint as the printer, review your settings, then click Print.
   • Check that the paper size is Letter. Print jobs sent in any other size are "denied."
   • You may also change other settings (e.g., copies, orientation, etc.).
3. When prompted, enter your MyPortal username and password.
   • The prompt will open with your computer username already entered. Delete it, and type your MyPortal username.
   • Select Remember this password in my keychain in order to skip this prompt going forward. (You will need to update it each time your password changes.)
4. If you see Hold for Authentication in the print queue, your username and password were entered incorrectly. Click the refresh button to try again.

Step 4. Release your print job(s).

1. Go to one of the print release stations in Addlestone Library. Approximate locations are on our floor plans.
   • B&W ($0.03/page): There are three black & white printers on the first floor and one on the second and third floors.
   • Color ($0.10/page): The color printer is on the first floor.
2. Sign in by tapping your Cougar Card at the computer monitor next to the printer.
3. Tap Print to release your job(s).
   • Unreleased print jobs will be deleted after 24 hours.

Printing from Windows Devices

Step 1. Make sure your device is connected to the eduroam Wi-Fi network.

Step 2. Add the printer(s) to your device.

1. On your Windows device, download the setup tool.
   • Go to bit.ly/cofcwindows to download the setup tool file.
   • If the above link does not start a download, right-click and choose "Copy link address." Then, open a new tab and paste the address into the search bar.
2. Double-click on the downloaded file to run the setup tool.
3. In the User Account Control prompt, click Yes to allow the app to make changes.
4. In the Select Setup Language prompt, select your preferred language, then click OK.
5. Review the License Agreement before selecting I accept the agreement, then click Next.
6. Select ClydePrint OR Color-ClydePrint for the color printing release station (if not already selected), then click Next.
7. Enter your MyPortal username and password, then click Next.
8. Click Finish.

Step 3. Send your print job(s).

1. Press the Ctrl (Control) and P keys.
   • In most programs, you may also select File > Print.
2. Select ClydePrint OR Color-ClydePrint as the printer, review your settings, then click Print.
   • Check that the paper size is Letter. Print jobs sent in any other size are "denied."
   • You may also change other settings (e.g., copies, orientation, etc.).
3. If prompted, enter your MyPortal username and password.
   • If you are not prompted to enter these credentials, your print job has sent.

Step 4. Release your print job(s).

1. Go to one of the print release stations in Addlestone Library. Approximate locations are on our floor plans.
   • B&W ($0.03/page): There are three black & white printers on the first floor and one on the second and third floors.
   • Color ($0.10/page): The color printer is on the first floor.
2. Sign in by tapping your Cougar Card at the computer monitor next to the printer.
3. Tap Print to release your job(s).
   • Unreleased print jobs will be deleted after 24 hours.

Printing from Chrome OS Devices (Chromebooks)

Step 1. Make sure your device is connected to the eduroam Wi-Fi network.

Step 2. Download and launch this app.

Step 3. Send your print job(s).

1. Press the Ctrl (Control) and P keys.
   • In most programs, you may also select File > Print.
2. Select ClydePrint as the printer (OR Color-ClydePrint for the color printing release station), review your settings, then click Print.
   • Check that the paper size is Letter. Print jobs sent in any other size are "denied."
   • You may also change other settings (e.g., copies, orientation, etc.).
3. If prompted, enter your MyPortal username and password.
   • If you are not prompted to enter these credentials, your print job has sent.

Step 4. Release your print job(s).

1. Go to one of the print release stations in Addlestone Library. Approximate locations are on our floor plans.
   • B&W ($0.03/page): There are three black & white printers on the first floor and one on the second and third floors.
   • Color ($0.10/page): The color printer is on the first floor.
2. Sign in by tapping your Cougar Card at the computer monitor next to the printer.
3. Tap Print to release your job(s).
   • Unreleased print jobs will be deleted after 24 hours.

Printing from iOS Devices (iPhones and iPads)

Step 1. Make sure your device is connected to the eduroam Wi-Fi network.

Step 2. Make sure your device is running iOS 9.2 or newer.

• Campuswide printing for iOS devices uses AirPrint. No additional apps are necessary.

Step 3. Send your print job(s).

1. Printing is often done through the share menu, but it will vary from app to app.
2. Tap the iOS share icon:
3. If available, tap Print from the list of options.
   • Not all apps support AirPrint.
4. Select ClydePrint as the printer OR Color-ClydePrint for the color printing release station.
5. When prompted, enter your MyPortal username and password.
6. Check your settings, then tap Print.
   • Check that the paper size is Letter. Print jobs sent in any other size are "denied."
   • You may also change other settings (e.g., copies, orientation, etc.).

Step 4. Release your print job(s).

1. Go to one of the print release stations in Addlestone Library. Approximate locations are on our floor plans.
   • B&W ($0.03/page): There are three black & white printers on the first floor and one on the second and third floors.
   • Color ($0.10/page): The color printer is on the first floor.
2. Sign in by tapping your Cougar Card at the computer monitor next to the printer.
3. Tap Print to release your job(s).
   • Unreleased print jobs will be deleted after 24 hours.

Printing from Android Devices

Step 1. Make sure your device is connected to the eduroam Wi-Fi network.

Step 2. Download and launch this app.

1. Tap Android settings.
2. Tap Mobility Print.
3. Tap the enable toggle.
4. Exit settings.

Step 3. Send your print job(s).

1. Printing is often done through the share menu, but it will vary from app to app.
   • Look for the Android share icon:
2. Select ClydePrint as the printer OR Color-ClydePrint for the color printing release station.
3. When prompted, enter your MyPortal username and password
4. Check your settings, then tap Print.
   • Check that the paper size is Letter. Print jobs sent in any other size are "denied."
   • You may also change other settings (e.g., copies, orientation, etc.).

Step 4. Release your print job(s).

1. Go to one of the print release stations in Addlestone Library. Approximate locations are on our floor plans.
   • B&W ($0.03/page): There are three black & white printers on the first floor and one on the second and third floors.
   • Color ($0.10/page): The color printer is on the first floor.
2. Sign in by tapping your Cougar Card at the computer monitor next to the printer.
3. Tap Print to release your job(s).
   • Unreleased print jobs will be deleted after 24 hours.

Printing from Library Desktops

Step 1. Sign in to a desktop.

1. Press the Ctrl (Control), Alt, and Delete keys on the keyboard, then click OK.
2. Enter your MyPortal username and password.
3. Click the arrow or press the Enter key.
   • It may take a couple minutes the first time you sign in to a desktop.
   • Your printing balance will be in a small window at the top-right of the screen.
4. Open the file/page you would like to print.
   • If you are printing a document from OAKS, download and open the file rather than print the web page.

Step 2. Send your print job(s).

1. Press the Ctrl (Control) and P keys.
   • In most programs, you may also select File > Print.
2. Select ClydePrint (if not already selected) as the printer OR Color-ClydePrint for the color printing release station.*
3. Click Preferences to change the orientation, print on both sides, etc.
   • If you are printing a document from OAKS, click Advanced to check that the paper size is Letter. Print jobs sent in any other size are "denied."
4. Click Print.
5. You will receive a brief notification at the bottom-right of the screen that your print job is being held for you.
   • This means that the job has been sent to the cloud and is in your queue.

Step 4. Release your print job(s).

1. Go to one of the print release stations in Addlestone Library. Approximate locations are on our floor plans.
   • B&W ($0.03/page): There are three black & white printers on the first floor and one on the second and third floors.
   • Color ($0.10/page): The color printer is on the first floor.
2. Sign in by tapping your Cougar Card at the computer monitor next to the printer.**
3. Tap Print to release your job(s).
   • Unreleased print jobs will be deleted after 24 hours.