To change your profile information, be sure you are in LibApps, not LibGuides. Switch between Springshare products by clicking on the blue rectangle in the top left. Once you are in LibApps, you'll see My Profile in the orange menu bar.
Do not include the Ask Us chat widget in your profile box. It pushes your contact info down the page, making it hard to find. It is also a little misleading because someone initiating a chat this way will not be able to reach you specifically. Previous instructions said to include the chat widget--if you had done so, please remove it.
Use these instructions to add a Schedule Appointment button to your profile.